Privacy Policy

When you browse or interact with the Pulse Athletics store — including adding products to your cart, going through checkout, purchasing products, contacting us, submitting forms, requesting customer support, requesting a return or refund, or interacting with services necessary to operate the store — certain personal information may be collected.

Depending on how you use the store, this may include, where applicable: your name, email address, shipping and billing information, order information, contact information, transaction-related information, device and browser information, website usage information, and communications you send to us.

We use your information to: process and manage your orders; provide checkout; process payments through our payment providers; fulfill and deliver orders; provide customer service; process returns and refunds; communicate with you about your orders; prevent fraud and help keep the store secure; operate, maintain, and improve the website and store; understand how the store is used, including analytics where applicable; and comply with legal and regulatory obligations.

Payments are processed through our checkout and payment providers. Your full payment card details are handled by the payment provider and are not stored by Pulse Athletics.

Pulse Athletics does not sell your personal information.

We may share personal information with third-party service providers only as reasonably necessary to operate the store, process transactions, fulfill orders, provide services, protect the business and our customers, or comply with legal obligations. This may include, for example, our website and checkout platform (Wix), payment processors, and shipping and fulfillment providers actually used to operate the store. Where other analytics or service providers are used to operate the store, information may also be shared with them for that purpose.

The store may use cookies and similar technologies, where applicable, to operate the website, remember your preferences, help keep the store secure, and understand how the website is used. You can manage or disable cookies through your browser settings, although parts of the store may then not function as intended.

We take reasonable measures, appropriate to the nature of the information, to help protect personal information from unauthorized access, use, or disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

We retain personal information only as long as reasonably necessary for the purposes described in this policy, including to operate the store and comply with our legal and regulatory obligations.

Depending on your jurisdiction, you may have rights relating to your personal information, such as accessing it, correcting it, or requesting its deletion. To submit a request or ask a question about your personal information, contact us through the Contact Us page, and we will respond within a reasonable timeframe.

We may update this Privacy Policy from time to time. The current version is always available on this page.

For any privacy questions or requests, contact us through the Contact Us page.