Returns & Refunds

You may request a return within 30 days of delivery. To start a return, contact us through the Contact Us page with your order number and the reason for your request.

Please do not send anything back until you have received return instructions and authorization from us. Items returned without prior authorization may not be accepted.

A return request does not automatically guarantee that the return or refund will be approved.

For a change-of-mind return, the item must be unused, undamaged, and in its original condition, and where applicable it must include its original packaging, accessories, manuals, and other included components.

For change-of-mind returns, return shipping costs are your responsibility unless otherwise required by law. We will provide return instructions once your return is authorized.

Once an authorized return is received, it will be inspected. If the return is approved after inspection, the appropriate refund will be issued to your original payment method.

We do not promise an automatic full refund. Any permitted deduction or reduction to a refund will be clearly disclosed to you and applied only where allowed by applicable law.

If an item is returned used, damaged, incomplete, altered, or otherwise in a condition different from when it was delivered, the return may be refused or the refund may be reduced, where permitted by law.

If an item arrives damaged or defective, or is not the item you ordered, report it to us as soon as reasonably possible. We may ask for photos or other reasonable evidence to help us review the issue.

We will review each situation and provide an appropriate resolution. Depending on the circumstances and applicable law, this may include a replacement, a refund, a partial refund, or another appropriate remedy. Items are not automatically refundable without review, and we do not promise that you can keep an item and receive a refund.

Refund processing begins only after an approved return or other approved resolution. Your bank, credit card company, or payment provider may require additional time for an approved refund to appear on your statement.

Where permitted by law, original shipping charges, expedited shipping charges, customs duties, taxes, import fees, and similar charges are non-refundable.

Certain products may be designated as final sale or non-returnable. Any such designation will be clearly disclosed before purchase and applies only where permitted by law.

We do not currently apply a restocking fee to returns.

Nothing in this policy limits or removes rights or remedies you are entitled to under applicable consumer protection laws.

If you have any questions about a return or refund, contact us through the Contact Us page and we'll be glad to help.